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Recursos humanos na hotelaria: qualidade de vida no trabalho em cinco regiões brasileiras

Autordc.contributor.authorFERNÁNDEZ FLÓREZ, Dayanna; NETTO, Alexandre Panosso; OLIVEIRA, Josefa Laize Soares; SANTOS, Lúcia Oliveira da Silveira
Data de entradadc.date.accessioned2026-10-06T09:23:20Z
Data de publicaçãodc.date.issued2023
Descriçãodc.descriptionv.20., 376-406p.
Resumodc.description.abstractThis research addressed the quality of work life in the hotel industry across five geographic regions of Brazil, employing an integrated approach that combined quantitative data and qualitative analyses. The identified problem in the study proposal is the need to understand factors influencing well-being in the workplace, emphasizing the significance of this research strand in promoting healthy work environments. The analysis focused on eight dimensions proposed by Walton (1973), encompassing compensation, working conditions, skill development, growth opportunities, social integration, compliance with labor laws, work-life balance, and social impact, providing an understanding of levels of satisfaction and dissatisfaction. The Likert scale (1932) was used to measure agreement levels, revealing divergences in the perceptions of 81 participants. The specific issue addressed emphasizes social integration and challenges in direct communication with supervisors or managers, offering insights into subjective
ISSNdc.identifier.issn1807-975X
URIdc.identifier.urihttps://biblioteca.unisced.edu.mz/handle/123456789/979
Idiomadc.language.isopt
Editoradc.publisherHOSPITALIDADE
Assuntodc.subjectGestão hoteleira
Assuntodc.subjectqualidade de vida no trabalho
Assuntodc.subjectrecursos humanos
Assuntodc.subjectsatisfação no trabalho
Assuntodc.subjectinsatisfação no trabalho.
Títulodc.titleRecursos humanos na hotelaria: qualidade de vida no trabalho em cinco regiões brasileiras
Tipodc.typeArticle

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